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Case study

Rental time cut in half and fake documents intercepted every month

6 offices, 120 tenant files per month: this Dublin estate agency group automated completeness and authenticity checks on every application.

Context

Industry

Network of 6 estate agency offices (lettings + sales, Dublin area)

Volume

120 tenant files per month

Tools

Reapit (property software), RTB registration

Team

6 property managers

The problem

Dublin's competitive rental market pushes some applicants to falsify their files. Overwhelmed property managers lacked the time and tools to verify everything.

  • Tenant files incomplete in 40% of cases on first submission
  • Rising fake document attempts (Employment Detail Summaries, employer references)
  • Time-consuming manual checks: 20 min per file, 120 files/month
  • Average rental delay: 12 days from viewing to lease signing
  • Legal risk if a fraudulent tenant is accepted

The solution

CheckFile.ai automatically verifies each tenant file: regulatory completeness, document authenticity, information consistency.

  • Automatic verification of ID, Employment Detail Summary, employer references, supporting documents
  • Detection of inconsistencies and anomalies (amounts, dates, suspicious formats)
  • Equal Status Acts compliance: only authorised documents are requested
  • Shareable verification report for the landlord

The results

100%
of files verified before viewing
No more files processed without checks
3/mo
fake document attempts detected
Falsified documents automatically intercepted
-80%
file processing time
From 20 to 4 minutes per tenant file
12โ†’5 d
average rental delay
Delay cut by more than half
โ€œLast month, CheckFile caught an Employment Detail Summary edited in Photoshop that we would have validated by eye. That alone justifies the investment. The time savings are a bonus.โ€

Head of Lettings

Estate agency group, Dublin

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