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Case study

Zero missing documents at hire: a staffing group secures 800 onboardings per month

12 agencies, 800 temporary workers per month, White Cards and licences to monitor: this Queensland group eliminated compliance risk tied to document verification.

Context

Industry

Regional staffing group (12 agencies, Queensland)

Volume

800 onboardings per month, 4,000+ documents processed

Tools

FastTrack (staffing software), VEVO, visa work rights, White Cards

Team

6 recruiters + 2 admin staff

The problem

Temporary staffing demands flawless document compliance: valid visa work rights, up-to-date White Cards and licences, TFN declarations filed. A single missing document exposes the group to significant penalties.

  • Visa work rights checked manually: risk of date validity errors
  • Expired White Cards and forklift licences sent to job sites
  • TFN declarations sometimes forgotten in the rush to fill assignments
  • Penalties for employing workers without valid work rights: up to A$99,000 per worker
  • Increasingly frequent Fair Work and Border Force inspections

The solution

CheckFile.ai automatically verifies each temporary worker's file at onboarding: completeness, visa work rights validity, up-to-date certifications, TFN declaration completion.

  • Automatic completeness check of the hiring file
  • Visa work rights validity control via VEVO and expiration alerts
  • Tracking of White Cards, forklift licences, and site-specific certifications
  • Automatic block on assignment if file is incomplete

The results

0
missing documents at hire
No temp worker deployed without a complete file
45/mo
expired certifications intercepted
Caught before deployment to job sites
-65%
admin onboarding time
Major time savings for recruiters
100%
compliance at Fair Work inspection
Last inspection passed with zero observations
โ€œA temp worker with an expired White Card sent to a construction site is a potential accident and massive liability. CheckFile intercepts 45 such cases every month. I sleep better at night.โ€

Director of Operations

Staffing group, Queensland (12 agencies)

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