Case study
Rental time cut in half and fake documents intercepted every month
8 offices, 150 tenant files per month: this GTA real estate group automated completeness and authenticity checks on every application.
Context
Industry
Network of 8 real estate offices (rental + sales, Greater Toronto Area)
Volume
150 tenant files per month
Tools
Yardi (property management software), Naborly/SingleKey tenant screening
Team
8 property managers
The problem
The GTA rental market pushes some applicants to falsify their files. Overwhelmed managers lacked the time and tools to verify everything.
- Tenant files incomplete in 40% of cases on first submission
- Rising fake document attempts (pay stubs, Notices of Assessment)
- Time-consuming manual checks: 20 min per file, 150 files/month
- Average rental delay: 12 days from showing to lease signing
- Legal risk if a fraudulent tenant is accepted
The solution
CheckFile.ai automatically verifies each tenant file: regulatory completeness, document authenticity, information consistency.
- Automatic verification of ID, pay stubs, Notices of Assessment, supporting documents
- Detection of inconsistencies and anomalies (amounts, dates, suspicious formats)
- Compliance with Ontario Residential Tenancies Act: only authorised documents are requested
- Shareable verification report for the landlord
The results
100%
of files verified before showing
No more files processed without checks
3/mo
fake document attempts detected
Falsified documents automatically intercepted
-80%
file processing time
From 20 to 4 minutes per tenant file
12→5 d
average rental delay
Delay cut by more than half
“Last month, CheckFile caught a pay stub edited in Photoshop that we would have validated by eye. That alone justifies the investment. The time savings are a bonus.”
Head of Property Management
Real estate group, Greater Toronto Area